Legal

Privacy Policy

ClothVex Trading Ltd · Last updated: August 2026

ClothVex Trading Ltd ("ClothVex", "we", "us", "our") is committed to protecting the privacy and security of personal information submitted through our website at clothvex.co.uk. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Who we are

ClothVex Trading Ltd is a private limited company registered in England and Wales (Company number: 17356097). Our registered address is 93, Manor Road, Mitcham, CR4 1JD, United Kingdom. We can be contacted at [email protected].

2. What information we collect

We may collect the following types of information when you use our website or submit a wholesale trade enquiry:

  • Contact information: Your name, email address, and phone number (if provided).
  • Business information: Your company or organisation name, buyer type, and business context (if provided).
  • Enquiry information: Product category, size range, quantity, style direction, packaging requirements, documentation questions, delivery location, lead time, and repeat supply intent provided voluntarily in your enquiry.
  • Technical information: IP address, browser type, pages visited, and referring website — collected automatically through standard web server logs or analytics tools if implemented.
  • Cookie data: Information stored in cookies on your device as described in our Cookie Policy.

3. How we use your information

We use personal information collected through this website for the following purposes:

  • To review, respond to, and communicate about your wholesale clothing or footwear trade enquiry.
  • To structure an appropriate supply route discussion based on your stated requirements.
  • To follow up on repeat supply enquiries or ongoing trade supply discussions where appropriate.
  • To comply with legal obligations.
  • To improve the website where analytics are used.

We do not use your information for unsolicited marketing, do not share your data with third-party marketing companies, and do not sell personal data.

4. Legal basis for processing

Our legal basis for processing your personal data is:

  • Legitimate interests: Responding to and managing wholesale trade enquiries submitted voluntarily through our contact form.
  • Consent: Where you have provided explicit consent to the submission and use of your data as indicated on the enquiry form.
  • Legal obligation: Where processing is required to comply with applicable UK law.

5. How long we keep your data

We retain personal information submitted through trade enquiries for as long as is reasonably necessary to respond to and manage the enquiry, and for a reasonable period thereafter in case of follow-up. We do not retain personal data indefinitely or beyond its purpose.

If you would like your data deleted sooner, you can request this by contacting us at [email protected].

6. Who we share your data with

ClothVex Trading Ltd does not routinely share personal data with third parties. Where relevant to fulfilling a wholesale trade enquiry, we may discuss anonymised or aggregated requirements with potential supply partners. We do not share identifiable personal data with third parties without your knowledge and consent, except where required by law.

7. Cookies

We use cookies on clothvex.co.uk as described in our Cookie Policy. Essential cookies are used to ensure basic website functionality. Analytics cookies are only used with your consent.

8. Your rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request correction of inaccurate data.
  • Right to erasure: You can request deletion of your personal data where there is no legitimate reason to retain it.
  • Right to restriction: You can request that we restrict the processing of your data in certain circumstances.
  • Right to object: You can object to processing based on legitimate interests.
  • Right to data portability: You can request your data in a portable format where applicable.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data security

We take reasonable steps to protect personal information submitted to us. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their respective privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available at clothvex.co.uk/privacy-policy/. Please check this page periodically for updates.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

ClothVex Trading Ltd
93, Manor Road
Mitcham, CR4 1JD
United Kingdom
[email protected]